📄 Privacy Policy — SmartSite AI

Last updated: January 2025

SmartSite AI (“Company”, “we”, “our”, “us”) provides website-building, AI automation, WhatsApp integrations, and lead-capture tools for small businesses.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, forms, SelfQuote tools, WhatsApp integrations, and related services.

By accessing our website or using any SmartSite AI services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you use our website, contact us, or interact with our forms or automations, we may collect:

Name
Phone number
Email address
Business name
Service interests
Project details (text input)
Address or service location (if provided)

1.2 Data Collected Through the SelfQuote Tool

If you use a SelfQuote widget built by SmartSite AI, we may also collect:

Detailed project descriptions
Budget information
Materials you are interested in
Uploaded images or photos (e.g., construction site, product images)
Any additional fields you fill out

Uploaded images may be processed through AI systems to generate design previews or analyses.

1.3 WhatsApp Data

If you click our WhatsApp button or contact us through WhatsApp:

Your phone number
The content of your message
Any data you send through WhatsApp

Meta (owner of WhatsApp) may collect additional data per their own Privacy Policy.

1.4 Automatically Collected Information

When you browse our website, we automatically collect:

IP address
Browser type
Device type
OS version
Pages viewed
Time on site
Cookies and tracking identifiers (Google Ads, Meta Pixel, etc.)

2. How We Use Your Information

We use collected data for:

Providing and improving our services
Delivering SmartSite websites and SelfQuote tools
Generating AI-based design previews or estimates
Sending follow-up messages through WhatsApp or email
Lead management and communication
Troubleshooting technical issues
Improving ad performance and conversion tracking
Understanding how users interact with our site
Complying with legal obligations

We do not sell your information to third parties.

3. AI Processing Disclosure (Required)

SmartSite AI uses artificial intelligence tools (e.g., OpenAI, image generation models, text analysis models).
When you submit information through our forms or tools:

Some data may be sent to AI systems for processing
AI may generate design previews, suggestions, estimates, or automated messages
AI-generated results may contain inaccuracies
All final business decisions and pricing remain your responsibility

We do not use AI to train models on your personal information.

4. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process data under the following legal bases:

Consent: when you submit a form or contact us
Legitimate interest: improving services and responding to inquiries
Contractual necessity: providing purchased services
Compliance: adhering to legal obligations

You may withdraw consent at any time by contacting us.

5. Sharing Your Information

We may share limited data with trusted third parties to provide our services:

Service Providers

Make.com / Zapier (automation processing)
WhatsApp / Meta (messaging)
Google Workspace (email storage)
Hosting platforms (Hostinger, WordPress)
AI providers (OpenAI or similar)
Payment processors

Legal Requirements

We may disclose information if required by law or government request.

No Sale of Personal Data

We do not sell personal information under any circumstances.

6. Data Retention

We retain data only as long as needed for:

Providing services
Legal requirements
Business record-keeping

Images, project details, and form submissions are kept only for as long as required for service delivery unless requested otherwise.

You may request deletion at any time.

7. Cookies & Tracking Technologies

Our website may use:

Google Analytics
Google Ads conversion tracking
Meta Pixel
Session cookies
Functionality cookies

These tools help us measure traffic, improve performance, and understand how users interact with the site.

You may disable cookies in your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

Access your data
Request correction or deletion
Request a copy (data portability)
Opt out of marketing communications
Withdraw consent for AI or automation processing
File a complaint with your local data authority

To exercise these rights, email: smartsite-ai@gmail.com

9. CCPA Notice (California Residents)

If you reside in California, you have:

The right to know what data is collected
The right to request deletion
The right to request disclosure of how data is used
The right to opt out of data sharing
The right not to be discriminated against for exercising privacy rights

SmartSite AI does not sell personal data.

Requests may be submitted to: smartsite-ai@gmail.com

10. Data Security

We take reasonable technical and organizational measures to protect your data, including:

Secure hosting
Encrypted transmission (HTTPS)
Restricted internal access
Trusted third-party processors

However, no digital system is completely secure.
We cannot guarantee absolute protection from unauthorized access or breaches.

11. Third-Party Links

We are not responsible for third-party websites that we link to.
Their privacy practices differ from ours.

12. Children’s Privacy

SmartSite AI does not knowingly collect or process information from children under 13.
If you believe a child has submitted data, please contact us immediately.

13. International Transfers

Your data may be processed in countries outside your own, including the United States, Mexico, and the European Union.
By using our services, you consent to such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy as needed.
The updated date will be listed at the top.
Continued use of the site after changes indicates acceptance.

15. Contact Information

For questions or privacy concerns:

SmartSite AI
📧 Email: smartsite-ai@gmail.com
📞 Phone: +1 (323) 989-7774